PAYMENT GUIDE

Secure Payments at Odlo Fashion

At Odlo Fashion, all payments are processed securely through Stripe, one of the world's most trusted payment platforms used by global luxury brands and enterprises.

This guide explains how payments work, what to expect after checkout, and how we ensure transaction security and timely delivery.

Accepted Payment Methods

We accept the following payment methods via Stripe:

  • Credit & Debit Cards (Visa, Mastercard, American Express)
  • International Cards (subject to bank approval)
  • Stripe-supported local payment methods (where available)

All payments are processed in USD unless otherwise stated.

Payment Security

Your payment security is our top priority.

  • Odlo Fashion does not store card details
  • All transactions are encrypted using SSL
  • Stripe complies with PCI-DSS Level 1 standards
  • Fraud detection systems monitor every transaction

This ensures your data remains safe at all times.

How the Payment Process Works

  1. You select your product or bundle
  2. Proceed to checkout and review order details
  3. Accept the Checkout Consent & Terms
  4. Payment is processed securely by Stripe
  5. Order confirmation is generated
  6. Digital access or delivery is initiated

Once payment is confirmed, the order is considered final and complete.

High-Value Transactions

Odlo Fashion specializes in premium, high-ticket digital products.

For large payments:

  • Some banks may request verification
  • International cards may trigger security checks
  • Payments may briefly appear as "pending" before confirmation

These steps are normal and help prevent fraud.

Payment Confirmation

After successful payment:

  • You will receive an order confirmation email
  • Your purchase will appear in your account (if applicable)
  • Digital access will be granted automatically or within the stated delivery timeframe

If you do not receive confirmation, contact support immediately.

Failed or Declined Payments

Payments may fail due to:

  • Incorrect card details
  • Insufficient funds
  • Bank security restrictions
  • International transaction limits

If a payment fails:

  • No amount is charged
  • You may retry with a different method
  • Contact your bank if the issue persists

No Refund & Cancellation Policy

Due to the nature of digital goods:

All payments are final.

Once payment is completed and digital access is provided:

  • Refunds are not available
  • Cancellations are not permitted
  • Chargebacks are discouraged and investigated

This policy is clearly stated at checkout to ensure transparency.

Disputes & Chargebacks

If you have a concern:

  • Contact us before initiating a dispute
  • Most issues can be resolved quickly

Unauthorized disputes may:

  • Result in access termination
  • Be challenged with Stripe using proof of delivery and consent

Currency & International Payments

  • Prices are displayed in USD
  • Your bank may apply conversion fees
  • Exchange rates are set by your bank, not Odlo Fashion

Fraud Prevention Measures

To protect both customers and the platform:

  • Transactions may be reviewed
  • Suspicious activity may require verification
  • Orders may be delayed or canceled if flagged

These measures help ensure platform integrity.

Payment Timing & Processing

  • Payments are processed immediately
  • Stripe handles fund settlement
  • Any delay in posting is due to bank processing times

Odlo Fashion does not control bank-side delays.

Customer Responsibility

By making a payment, you confirm:

  • Authorization to use the payment method
  • Intentional purchase
  • Acceptance of digital delivery
  • Agreement to all policies

Need Assistance?

If you experience any payment issues, contact:

📧 support@odlofashion.com

Response time: Within 48 business hours

Odlo Fashion

Secure Payments. Seamless Delivery. Luxury Without Compromise.

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