Privacy Policy

PRIVACY POLICY

Last Updated: 12/21/2025

At Odlo Fashion ("Odlo," "we," "us," or "our"), accessible via odlofashion.com, protecting your privacy and personal data is a core priority.

This Privacy Policy explains what data we collect, how we use it, how it is protected, and your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website or purchasing our products, you consent to the practices described in this policy.

1. Information We Collect

We collect information only when necessary to operate our services, process payments, and comply with legal obligations.

1.1 Personal Information

May include:

  • Full name
  • Email address
  • Billing address
  • Country and IP address
  • Account login information (if applicable)

This data is collected when you:

  • Create an account
  • Make a purchase
  • Contact customer support
  • Subscribe to updates

1.2 Payment Information (Stripe)

All payments are processed securely by Stripe.

Odlo Fashion does NOT store or process credit/debit card details.

Stripe may collect:

  • Card details
  • Transaction metadata
  • Fraud-prevention signals

Stripe complies with PCI-DSS standards.
Stripe's Privacy Policy applies in parallel.

1.3 Automatically Collected Data

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring URLs

This data helps us:

  • Improve website performance
  • Prevent fraud
  • Ensure security and uptime

2. How We Use Your Information

We use collected data for the following legitimate purposes:

  • Processing payments and digital delivery
  • Granting product access
  • Customer support and communication
  • Order confirmations and invoices
  • Fraud detection and prevention
  • Legal compliance
  • Improving user experience

We do not sell, rent, or trade your personal data.

3. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on:

  • Contractual necessity: to deliver purchased products
  • Legal obligations: accounting, tax, fraud prevention
  • Legitimate interests: security, service improvement
  • Consent: email communication (where applicable)

4. Cookies & Tracking Technologies

Odlo Fashion uses cookies to:

  • Maintain secure sessions
  • Remember user preferences
  • Enable analytics
  • Ensure checkout functionality

Cookies may include:

  • Essential cookies (required for site operation)
  • Analytics cookies (performance insights)

You may disable cookies in your browser, but this may affect site functionality.

5. Third-Party Services

We share data only with trusted providers, including:

  • Stripe – payment processing & fraud prevention
  • WooCommerce – order and account management
  • Hosting providers – website operation
  • Analytics tools – site performance tracking

All third parties comply with applicable data protection laws.

6. Data Retention

We retain personal data only as long as necessary, including:

  • Legal and tax requirements
  • Fraud prevention
  • Dispute resolution (Stripe compliance)

When data is no longer required, it is securely deleted.

7. Data Security

We implement industry-standard security measures:

  • SSL encryption
  • Secure servers
  • Restricted access controls
  • Encrypted communications

While no system is 100% secure, we take all reasonable steps to protect your data.

8. Your Rights Under GDPR

If you are located in the EU or covered by GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at:
📧 privacy@odlofashion.com

We respond within 30 days, as required by law.

9. International Data Transfers

Your data may be processed outside your country of residence, including regions with different data protection laws.

We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Odlo Fashion does not knowingly collect data from individuals under the age of 18.

If you believe a minor has provided data, contact us immediately for removal.

11. Fraud Prevention & Risk Monitoring

To protect against unauthorized transactions, we may:

  • Monitor IP addresses
  • Analyze transaction patterns
  • Share risk data with Stripe

This ensures secure payments and helps prevent chargebacks.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised "Last Updated" date.
Continued use of the site constitutes acceptance of changes.

13. Contact Information

For privacy-related inquiries, contact:

📧 privacy@odlofashion.com
🌐 odlofashion.com

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